24/7 Emergency Line:
250-492-5221
info@eltaviation.com
Head office: 250-492-5221 info@eclipseheli.com

Frequently asked questions


Charter Common Questions

How much luggage can I bring?

Our Cheyenne III can hold up to 700lbs of luggage you may need to bring.

Where does ELT Aviation fly?

ELT's main base is located in Cranbrook, BC. We stage from here and can reach anywhere in North America.

Is there a cancellation policy or fee to change the flight specifics?

Absolutely not. We are aware how situations can rapidly change and we can help coordinate or arrange adjustments on the fly if need be. From destination changes, to adjusting manifests to changing specific needs, ELT is here for you.


Medevac Common Questions

Is there any destination or time restraints involved in a medevac flight?

No, ELT can travel anywhere in North America, and stay as long as required or requested.

What type of medical staff will be onboard?

ELT will ensure the guest in need has exactly what they require with regards to medical staffing. ELT has a range of licenced and qualified medical staff able to meet your needs.

What documents are required to travel on an international medevac flight?

When traveling to or from Canada, a valid passport is required. We have expedited customs services both in Canada and the USA to help make your travelling easy and efficient. Upon landing in a different country than originating from, a customs officer will come to us making clearing customs into that country a quick and efficient process. We will ask you to provide a picture of your passport and we will handle the rest!

How much luggage can I bring?

Our Cheyenne III can hold up to 700lbs of luggage you may need to bring.

How do I book a medevac flight?

Simply call 250-486-0102 and our team of flight coordinators can begin the process of working to meet your specific needs.

How much notice does ELT require for a medevac flight?

Depending on the location, our crews can be ready to be dispatched on as little as 30min notice.

Where does ELT Aviation fly?

ELT's main base is located in Cranbrook, BC. We stage from here and can reach anywhere in North America.

Is there a cancellation policy or fee to change the flight specifics?

Absolutely not. We are aware how situations can rapidly change and we can help coordinate or arrange adjustments on the fly if need be. From destination changes, to adjusting manifests to changing specific needs, ELT is here for you.

How many people can accompany the guest being transported?

Our Cheyenne III can accommodate one stretcher guest as well as four seated guests, medical staff or companions. For VIP charter operations we can accommodate 7 guests.


Repatriation Common Questions

How much luggage can I bring?

Our Cheyenne III can hold up to 700lbs of luggage you may need to bring.

Where does ELT Aviation fly?

ELT's main base is located in Cranbrook, BC. We stage from here and can reach anywhere in North America.

Is there a cancellation policy or fee to change the flight specifics?

Absolutely not. We are aware how situations can rapidly change and we can help coordinate or arrange adjustments on the fly if need be. From destination changes, to adjusting manifests to changing specific needs, ELT is here for you.